Returns Policy for Always & Forever
As we use third parties to supply our goods/services, our returns policy is valid for 30 days from date of delivery. If 30 days have gone by since your purchase, unfortunately we can no longer offer you a refund or exchange.
Some goods that are exempt from being returned are:
• Perishable goods such as food
• Intimate or sanitary goods
• Personalised items, unless it is proved to be our/our suppliers mistake.
To Return Items
To return items you must first notify us within the 30 days allowed that you wish to return them. Once you have done this we will provide you with the address to return the goods to and any necessary documentation to include within your parcel.
Please do not automatically return items to any address listed on our contact page as we use drop shippers for certain items and your product may need to be returned to them.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Proof of postage should be obtained and a copy emailed to us at your earliest convenience.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item and whether your refund has been approved or rejected.
If you are approved, then your refund will be processed and a credit will be made via your original method payment within 14 days.
Any order placed can be cancelled within 24 hours. To cancel your order please email us at email@example.com.
Provided the order hasn’t already been placed with our suppliers you will receive your refund straight away. If the order has already been placed with our suppliers then you can expect to receive your refund within 7-10 working days.
Delivery times of orders vary depending upon the item ordered. If any item is required sooner than 10 working days from placing the order then please email us at before placing the order to confirm we can make the delivery in time.
If the supplier has run out of stock you can expect a refund within 10 working days.